Privacy Policy

At NMC Design & Print ("we", "our", or "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or use our services.

This Privacy Policy has been prepared in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK data protection legislation.

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Who We Are

NMC Design & Print provides professional graphic design, digital printing, large format printing, exhibition display solutions, branding, marketing, website design and associated creative services.

If you have any questions regarding this Privacy Policy or the way we handle your personal information, please contact us.

NMC Design & Print

Address: [Insert Business Address]

Telephone: [Insert Telephone Number]

Email: [Insert Email Address]

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Information We Collect

We may collect and process the following information:

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Personal Information

• Name

• Company Name

• Postal Address

• Email Address

• Telephone Number

• Billing and Delivery Information

• Payment Information (processed securely through third-party payment providers)

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Technical Information

When you visit our website, we may automatically collect:

• IP Address

• Browser Type

• Device Information

• Operating System

• Pages Visited

• Time Spent on our Website

• Referral Website

• Cookie Data
   

How We Use Your Information

Your personal information may be used to:

• Respond to enquiries

• Provide quotations

• Process customer orders

• Deliver products and services

• Manage customer accounts

• Process payments

• Communicate regarding ongoing projects

• Improve our website

• Improve customer service

• Comply with legal obligations

• Prevent fraud and website misuse

Where you have provided consent, we may also send marketing communications regarding our services and promotions. You may withdraw your consent at any time.
 

Lawful Basis for Processing

We process personal information under one or more of the following lawful bases:

• Performance of a contract

• Compliance with legal obligations

• Legitimate business interests

• Your consent
   

Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

• Remember your preferences

• Understand website usage

• Improve website performance

• Analyse visitor behaviour

• Provide essential website functionality

You may disable cookies through your browser settings, although some website functionality may be affected.
 

Google Analytics

We may use Google Analytics or similar analytical services to understand how visitors use our website.

These services collect anonymous information including:

• Device type

• Browser information

• Pages visited

• Time on site

• General geographic location

No personally identifiable information is collected through analytics without your consent.
 

Marketing Communications

If you choose to receive marketing communications from us, we may occasionally contact you regarding:

• New services

• Product launches

• Special offers

• Promotions

• Company news

You may unsubscribe at any time using the unsubscribe link in our emails or by contacting us directly.
 

Sharing Your Information

We will never sell your personal information.

We may share information only where necessary with trusted third parties, including:

• Payment providers

• Delivery companies

• Website hosting providers

• IT support providers

• Professional advisers

• Legal or regulatory authorities where required by law

All third parties are required to process your data securely and only for authorised purposes.
 

Data Security

We implement appropriate technical and organisational measures designed to protect your personal information against:

• Unauthorised access

• Loss

• Misuse

• Disclosure

• Alteration

• Destruction

Although we take reasonable steps to safeguard your information, no internet transmission can be guaranteed to be completely secure.
 

Data Retention

We retain personal information only for as long as necessary to:

• Provide our services

• Comply with legal obligations

• Resolve disputes

• Maintain business records

• Meet tax and accounting requirements

When information is no longer required, it will be securely deleted or anonymised.
 

Your Rights

Under UK data protection law, you have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your data where appropriate

• Request restriction of processing

• Object to processing

• Request data portability where applicable

• Withdraw consent at any time where processing is based on consent

• Lodge a complaint with the Information Commissioner's Office (ICO)

We will respond to valid requests within the timescales required by law.
 

Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites and encourage you to read their privacy policies.
 

Children's Privacy

Our services are intended for businesses and adults.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that such information has been collected, it will be deleted promptly.
 

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in legislation, business practices or our services.

The latest version will always be published on this page with the revised "Last Updated" date.
 

Information Commissioner's Office

If you remain dissatisfied with our response regarding your personal data, you have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's independent authority for data protection matters.
 

Website: www.ico.org.uk

Telephone: 0303 123 1113

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